Warranty, Guarantee & Service Policy

1. About AGRI ROUTE™

AGRI ROUTE™ is an e-commerce Agri-Tech marketplace developed and operated by Farm Revolution (India) Private Limited.
We are not the manufacturer of any products listed or sold on this website or mobile application. AGRI ROUTE™ functions solely as an aggregator and facilitator that connects customers with various manufacturers, brands, and authorized sellers of agricultural products.

2. Manufacturer’s Responsibility

All products sold through the AGRI ROUTE™ platform are covered under the original manufacturer’s warranty or guarantee, wherever applicable.
The warranty, guarantee, and after-sales service of each product are the sole and exclusive responsibility of the respective manufacturer in accordance with their policies and terms.

3. AGRI ROUTE™’s Role

AGRI ROUTE™ and Farm Revolution (India) Private Limited act only as intermediaries between customers and manufacturers/sellers.
We do not provide, extend, or represent any warranty, guarantee, or servicing for the products sold on the platform.
Any warranty-related issues, claims, repairs, or replacements must be handled directly with the manufacturer or their authorized service center.

4. Warranty Claim Procedure

Customers must retain the original purchase invoice/bill as it may be required for warranty claims.

For any defect, malfunction, or performance-related issue within the warranty period, customers should contact the manufacturer’s customer care or visit an authorized service center as indicated in the product documentation.

The warranty period, scope, and coverage terms are determined by the respective manufacturer and may vary from product to product.

5. Exclusions

AGRI ROUTE™ and Farm Revolution (India) Private Limited shall not be held responsible or liable for:

Denial or limitation of warranty or service by the manufacturer.

Damage caused by mishandling, misuse, improper installation, or unauthorized repairs.

Delays or failures in repair or replacement by the manufacturer or service centers.

Any indirect, incidental, or consequential loss arising out of product defects or warranty issues.

6. Information Disclaimer

All product-related details, including warranty and guarantee information, are provided by the respective manufacturers or sellers.
While AGRI ROUTE™ endeavors to ensure that such information is accurate and up to date, we do not warrant or guarantee its completeness or accuracy.
Customers are advised to verify the warranty terms directly with the manufacturer before making a purchase.